Are you looking for the best AI chatbot solution to improve customer experience on your WordPress site? In this article, we have handpicked the top 10 chatbot platforms that will help you boost conversions and provide a better user experience.
Chatbots allow you to free up time by automatically answering common customer questions. They can also generate leads, improve user experience, and increase sales.
What Is An AI Chatbot Service?
Chatbots have become increasingly popular in recent years to automate customer service. They simulate a human conversation, answer common questions, or assist with simple tasks.
AI Chatbot can be used on various platforms, including WordPress. Service providers often use chatbots to provide customer support, as they can offer quick and efficient responses to common questions. In addition, chatbots can help reduce the time needed to resolve customer queries, as they can provide instant responses.
As a result, chatbots can be an invaluable tool for businesses to improve their customer service.
Top 10 AI Chatbot Platforms For Your Website
#1. Chatfuel
More than 1.6 billion people are using Facebook messenger daily, making it one of the most popular communication platforms in the world.
Chatfuel is a leading AI chatbot platform used by some of the biggest companies in the world, including Adidas, Coke Studio, and ABC News.
If you’re looking for a powerful and easy-to-use Facebook chatbot, Chatfuel is a great option; best of all, it’s free.
Pros
- Free trial available
Cons
- Cusomter service is a little slow
With the help of this AI chatbot solution provider, you can get the most out of your Chatfuel chatbot and stay connected with your customers no matter where you are.
#2. HubSpot
HubSpot is an inbound marketing and sales software company based in Cambridge, Massachusetts.
The company develops tools for social media marketing, content management, web analytics, and search engine optimization. HubSpot was founded in 2006 by Brian Halligan and Dharmesh Shah, the co-founders of the software development company Groove Networks, which was acquired by Microsoft Corporation in 2005.
Inbound marketing is a type of permission marketing that focuses on getting the attention of customers through content that is relevant and helpful rather than through traditional methods of advertising such as television commercials or print ads.
Pros
- Wide range of features available
Cons
- Might be difficult for new users to understand
Inbound marketing aims to attract customers to a company’s website or blog through SEO keywords, blog posts, ebooks, landing pages, and other forms of relevant content.
Once a customer has been attracted to a company’s website or blog, inbound marketing aims to convert the customer into a lead and a paying customer. HubSpot offers a free version of its software and a paid version with additional features. The company has over 700 employees and is headquartered in Boston, Massachusetts.
#3. Flow XO
If you’re looking for a way to automate your business processes, Flow XO is a great option.
With over 100 integrations available, it’s easy to connect Flow XO with your existing software. And the free plan offers 500 interactions, so you can get started without breaking the bank.
Flow XO is also great for customer support. With AI chatbot automation, you can provide fast, efficient customer service 24/7.
Pros
- No coding required
Cons
- Mostly automated, so not very interesting to use
So if you’re looking for a way to improve your customer service and save time, Flow XO is worth checking out.
#4. WotNot
The most excellent AI chatbot development platform is WotNot, which offers a complete variety of conversational marketing solutions for more than 16 sectors and assists you in creating intelligent AI chatbots.
With a no-code chatbot builder, you can create bots fast and effortlessly using a drag-and-drop interface, either from scratch or by swiftly customizing one of their pre-existing templates and publishing them.
WotNot combines the finest features of live chat and a chatbot to grow sales and support while allowing for human interaction when necessary.
Pros
Cons
- Automated support may not always give the desired support
WotNot is the platform for you if you need to construct your bot quickly and launch it as soon as possible.
#5. Intercom
A variety of customer assistance products are offered by Intercom.
They offer personalized chatbots for sales, marketing, and customer care scenarios.
These bots have live chat capabilities and can be linked with social media and e-commerce platforms.
Their plans start at $499 per month and come with 10 seats. If you engage in a lot of chats, you must pay extra.
Pros
- Responsive customer support
Cons
- Not ideal for beginners
Utilize Intercom to scale conversational experiences to every client while keeping your teams from being overburdened.
Social media dialogues can be incorporated into a CRM using this platform.
#6. MobileMonkey
Internet marketer Larry Kim, one of the most well-known, founded Mobile Monkey.
It provides many pre-designed templates for various business types, ranging from survey bots to real estate bots and marketing bots.
Some top internet marketers and trainers utilize Mobile Monkey, which has garnered much attention in recent years.
Pros
- Focuses majorly on B2C outreach techniques
Cons
- Might be a little expensive for new commers in the industry
There are four other ways to upgrade to paid plans, but the free plan also offers a lot.
#7. Drift Chatbot
Drift initially specialised in live chat and just lately expanded into chatbots.
They concentrate more on providing a chatbot that schedules meetings for sales teams.
Without the use of any forms, the bot qualifies website visitors and promotes discussions with leads.
Pros
- Extremely advanced features that helps you to market easily
Cons
- You might have to spend some extra time to learn the features
Additionally, it locates the appropriate sales representative and plans a meeting for them. Only the live chat is included in the free pricing level.
The first paid subscription, which includes live chat and a chatbot, costs $400 per month (billed annually). Utilize Drift’s playbooks to create a bot that can assist you in scheduling more meetings and generating more business leads.
#8. Morph.ai
You can create chatbots quickly with Morph.ai.
To grow your business, you can offer your consumers sales and services through this chat-based marketing system.
The focus is on WhatsApp chat marketing, even though it supports chatbots for Facebook, Twitter, Slack, and other platforms.
Pros
- Simple and easy to use
Cons
- The website is not reliable
To save you time, Morph offers seamless interfaces with the most popular marketing platforms, like Salesforce, Shopify, and Intercom.
Using the analytics board, you can easily track the statistics to expand your business. The entry-level package costs $250 per month.
#9. Botsify
With the help of pre-made templates, Botsify provides a very simple-to-use bot builder for building bots for websites, Messenger, and even Slack. With Botsify, you can smoothly switch the chat from a bot to a human agent, just like with other platforms.
They offer a 14-day free trial, then a $50 monthly regular subscription where you handle everything yourself.
Plan prices for a fully managed service begin at $300 per month.
Pros
- Free trial
Cons
- A high-end product
To manage leads produced by the chatbot more effectively and make the most of conversational forms, ensure you interface the chatbot with Slack or Google Sheets.
#10. Wit.ai (AI Chatbot Tool)
With the help of pre-made templates, Botsify provides a very simple-to-use bot builder for building bots for websites, Messenger, and even Slack.
With Botsify, you can smoothly switch the chat from a bot to a human agent, just like with other platforms.
They offer a 14-day free trial, then a $50 monthly regular subscription where you handle everything yourself. Plan prices for a fully managed service begin at $300 per month.
Pros
- Multinational interaction available
Cons
- Competitiors offer a wider range of features at a much lower price
To manage leads produced by the AI chatbot more effectively and make the most of conversational forms, ensure you interface the chatbot with Slack or Google Sheets.
Conclusion
AI Chatbots are unquestionably a great approach to enhancing client interaction and decreasing website bounce rates. Even content copywriting with AI is possible in the modern time.
Even while the utilization of chatbots hasn’t recently experienced the same growth pattern, you simply cannot avoid it if you haven’t tried it yet. Choose any free chatbot tool for your website and start installing it on your platforms in just a few minutes from the top 8 chatbot tools mentioned above.
